Privacy Policy Guardian Goalie World

Last updated: 15 July 2026

Guardian Goalie World respects the privacy of its customers, website visitors and other business relations. We process personal data carefully, securely and in accordance with the General Data Protection Regulation, hereinafter referred to as the GDPR.

This Privacy Policy explains which personal data we collect, why we use it, with whom we may share it and which rights you have.

1. Who is responsible for your personal data?

The party responsible for processing personal data is:

Guardian Goalie World
Trading name of: Milezz b.v.
Registered address: Gijsbrecht van Amstelstraat 213, 1214BA Hilversum
Chamber of Commerce number: 80598331
VAT number: NL861730392B01
Website: www.guardiangoalieworld.com
Email address: keeper@guardiangoalieworld.com
Telephone number: +31 (0)35 2340845

Guardian Goalie World is the data controller for personal data processed through our website, online store, customer service, social media and other communication channels.

2. Which personal data do we process?

Depending on how you use our website or services, we may process the following personal data:

1. first and last name;
2. billing address and delivery address;
3. email address;
4. telephone number;
5. payment and transaction details;
6. order number and order history;
7. information about ordered products, sizes, colours and personalisations;
8. a name or text to be printed on clothing or products;
9. correspondence with our customer service team;
10. return, warranty and complaint information;
11. IP address;
12. browser, device and technical information;
13. information about your use of our website;
14. cookie preferences;
15. newsletter preferences;
16. social media username and publicly available information when you contact us through social media;
17. any other information you voluntarily provide to us.

We do not request special categories of personal data, such as information about health, religion or political opinions. We ask you not to provide such information to us.

3. For which purposes do we use your data?

3.1 Processing and delivering orders

We use your personal data to:

1. register and confirm your order;
2. process payments;
3. personalise products;
4. package and ship orders;
5. keep you informed about the status of your order;
6. handle returns, warranty requests and refunds;
7. contact you when necessary to fulfil your order.

The legal basis for this processing is the performance of the agreement entered into with you.

3.2 Customer service and communication

When you contact us, we use your information to:

1. answer your question;
2. provide information or advice;
3. resolve complaints;
4. provide support regarding orders, payments, deliveries or products;
5. retrieve previous correspondence.

This processing is based on the performance of a contract, taking steps before entering into a contract or our legitimate interest in providing good customer service.

3.3 Payments

To process payments, we may share necessary information with our payment service provider, bank or other financial service providers involved in the transaction.

Guardian Goalie World generally does not receive full credit card or payment card details when payments are processed directly by an external payment service provider.

The legal basis for this processing is the performance of the purchase agreement and compliance with our administrative and legal obligations.

3.4 Shipping and delivery

To ship and deliver orders, we share necessary information, such as your name, address, email address and, where applicable, telephone number, with the selected carrier or fulfilment partner.

The legal basis for this processing is the performance of the agreement.

3.5 Accounting and legal obligations

We retain certain order, payment and invoice information to comply with tax, accounting and other legal obligations.

The legal basis for this processing is compliance with a legal obligation.

3.6 Newsletters and commercial communications

When you subscribe to our newsletter, we may use your name and email address to send you messages about:

1. new Guardian products;
2. product launches;
3. offers and promotional campaigns;
4. events;
5. collaborations;
6. news about Guardian Goalie World.

We send newsletters based on your consent or, where legally permitted, to existing customers regarding similar products.

You can unsubscribe at any time by using the unsubscribe link at the bottom of each newsletter or by contacting us.

Withdrawing your consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

3.7 Improving our website and services

We may process technical and usage information to:

1. ensure that our website functions correctly and securely;
2. investigate errors and technical problems;
3. prevent fraud and misuse;
4. analyse visitor statistics;
5. improve our website, products and services.

Depending on the tool used, this processing is based on our legitimate interest or your consent.

3.8 Social media

Guardian Goalie World may be active on platforms such as Instagram, Facebook, TikTok, LinkedIn or other social media platforms.

When you follow us, send us a message, respond to our content or participate in a promotion, we may process the information you make available through the relevant platform. The social media platform also independently processes personal data in accordance with its own privacy policy.

We use your information to communicate with you, answer questions and promote our products and activities.

3.9 Reviews, photographs and user-generated content

When you voluntarily provide us with a review, photograph, video or other contribution, we may use it for the purpose for which you submitted it.

When we wish to use identifiable photographs, videos, names or testimonials for marketing purposes, we will request your consent where legally required.

You may withdraw your consent for future use by contacting us. Guardian Goalie World cannot always guarantee complete removal from websites or channels operated by third parties.

4. On which legal grounds do we process personal data?

Guardian Goalie World only processes personal data when a valid legal basis applies. We may process information based on:

1. the performance of a contract;
2. taking steps before entering into a contract;
3. compliance with a legal obligation;
4. your consent;
5. a legitimate interest of Guardian Goalie World or a third party.

When processing is based on a legitimate interest, we balance our interests against your privacy rights. Examples include securing our website, improving our services, preventing fraud and providing customer service.

5. Mandatory and voluntary information

Certain personal data is necessary to process an order. Without information such as your name, delivery address, contact details and payment information, we cannot fulfil your order.

Other information is voluntary. Where possible, we will indicate when information is not mandatory.

6. With whom do we share personal data?

We do not sell your personal data.

We may share personal data with service providers that we require for our business operations, including:

1. online store and hosting providers;
2. payment service providers;
3. banks and financial institutions;
4. carriers and delivery services;
5. fulfilment and storage partners;
6. manufacturers or printing companies producing personalised products;
7. IT and security service providers;
8. bookkeepers, accountants and administrative service providers;
9. customer service and communication providers;
10. newsletter and email marketing providers;
11. analytics and cookie service providers;
12. legal advisers;
13. government authorities where we are legally required to provide information.

We only share the personal data that the relevant party needs to perform its services.

Where a party processes personal data on behalf of Guardian Goalie World, we make appropriate arrangements regarding security, confidentiality, retention periods and the use of personal data.

7. Transfers outside the European Economic Area

Some service providers may be located outside the European Economic Area or may process personal data on servers located outside the European Economic Area.

When personal data is processed outside the European Economic Area, we ensure that appropriate legal safeguards are in place. These may include:

1. an adequacy decision issued by the European Commission;
2. standard contractual clauses approved by the European Commission;
3. other legally permitted safeguards.

You may contact us for more information about the safeguards used for a specific international transfer.

8. How long do we retain your data?

We do not retain personal data longer than necessary for the purposes for which it was collected, unless we are required to retain it for longer due to a legal obligation, an ongoing dispute or a potential legal claim.

In principle, we apply the following retention periods:

1. Order, invoice and payment information: for as long as required under applicable tax and administrative retention obligations.
2. Customer account information: for as long as the account remains active or until you request its deletion, unless certain information must be retained for longer.
3. Customer service correspondence: generally for up to two years after the question or complaint has been fully resolved.
4. Return and warranty information: for the duration of the applicable warranty and statutory limitation periods.
5. Newsletter information: until you unsubscribe or withdraw your consent.
6. Cookie and analytics information: in accordance with the retention periods stated in our cookie settings or Cookie Policy.
7. Information required for legal claims: for as long as necessary to establish, exercise or defend a legal claim.

After the applicable retention period has expired, personal data will be deleted or anonymised.

9. Cookies and similar technologies

Guardian Goalie World may use cookies and similar technologies to ensure that the website functions correctly, remember preferences, collect visitor statistics and, where you have given consent, carry out marketing activities.

We may use the following types of cookies:

Necessary cookies

These cookies are required for basic website and online store functions, including:

1. the shopping basket;
2. the checkout process;
3. security;
4. language or cookie preferences;
5. remembering a user session.

Consent is generally not required for strictly necessary cookies.

Analytics cookies

Analytics cookies help us understand how visitors use our website. Where possible, we configure these cookies in a privacy-friendly manner.

Where analytics cookies have more than a limited impact on your privacy, we will request your consent before placing them.

Marketing cookies

Marketing cookies may be used to track visitors, measure advertisements or display personalised advertisements.

These cookies are only placed after you have given your consent.

You can change your preferences at any time.

More information about the cookies used, their providers and retention periods can be found in our Cookie Policy or cookie settings.

10. Security of personal data

Guardian Goalie World takes appropriate technical and organisational measures to protect personal data against:

1. loss;
2. unauthorised access;
3. misuse;
4. alteration;
5. disclosure;
6. destruction.

These measures may include secure connections, access restrictions, strong passwords, protected systems, backups and agreements with service providers.

No digital system is completely free from risk. If a personal data breach occurs despite our security measures, we will handle it in accordance with applicable laws and regulations.

11. Your privacy rights

Depending on your circumstances, you have the right to:

1. access your personal data;
2. have inaccurate or incomplete information corrected;
3. request the deletion of your personal data;
4. request the restriction of processing;
5. object to processing;
6. receive your information in a portable format;
7. withdraw your consent;
8. object to direct marketing;
9. lodge a complaint with a supervisory authority.

You can submit a request by contacting us at keeper@guardiangoalieworld.com.

To prevent misuse, we may ask you to verify your identity in an appropriate manner. Please do not provide more identification information than necessary.

We will generally respond to your request within one month. Where a request is complex or where we receive multiple requests, this period may be extended in accordance with the GDPR. We will inform you if an extension is required.

Certain rights are not absolute. We may reject a request in full or in part when, for example, we are required to retain personal data due to a legal obligation or for the establishment, exercise or defence of legal claims. In such cases, we will explain why we cannot fully comply with your request.

12. Right to object to direct marketing

You always have the right to object to the use of your personal data for direct marketing purposes.

After receiving your objection, we will no longer use your personal data for this type of marketing. You can unsubscribe through the unsubscribe link in a message or by contacting us at keeper@guardiangoalieworld.com.

13. Automated decision-making

Guardian Goalie World does not make decisions based solely on automated processing that produce legal or similarly significant effects for you, unless we separately inform you and a valid legal basis exists.

14. Minors

Our website and online store are not specifically aimed at young children.

When a minor places an order, consent from a parent or legal guardian may be required. If we discover that we have collected personal data from a child without valid consent, we will delete the information unless we are legally required to retain it.

A parent or legal guardian may contact us at keeper@guardiangoalieworld.com.

15. Links to other websites

Our website may contain links to websites or platforms operated by other organisations.

Guardian Goalie World is not responsible for the way these external parties process personal data. We recommend that you read the privacy policy of the relevant website or service.

16. Submitting a complaint

Do you have a question or complaint about how we process your personal data? Please contact us first through:

Email: keeper@guardiangoalieworld.com
Postal address: Gijsbrecht van Amstelstraat 213, 1214BA Hilversum, The Netherlands

You also have the right to lodge a complaint with the competent data protection authority. In the Netherlands, this is the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

17. Changes to this Privacy Policy

Guardian Goalie World may amend this Privacy Policy when our services, website, systems or applicable laws and regulations change.

The most recent version will be published on our website. The date on which the Privacy Policy was last updated is stated at the top of this document.

In the event of significant changes, we may inform you separately.

18. Contact

For questions, requests or complaints regarding privacy and personal data, please contact:

Guardian Goalie World
Milezz b.v.
Gijsbrecht van Amstelstraat 213
1214BA Hilversum
The Netherlands
E. keeper@guardiangoalieworld.com
T. +31 (0)35 2340845
www.guardiangoalieworld.com